Kansas Department of Health & Environment

Kansas Family Medical Assistance

Manual (KFMAM)


Eligibility Policy - 10/16/2021

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01700 Delivery of Medical Cards - All medical cards are issued by the assigned Managed Care Organization (MCO). For individuals not enrolled in managed care, the medical care is issued by the Fiscal Agent. Cards are delivered by mail to the address of the Primary Applicant unless otherwise requested. If the individual requests a different mode of delivery, the agency shall consider the appropriateness of the request. When deemed appropriate the agency may use other modes of delivery including P.O. Boxes, General Deliveries, addresses of friends or relatives, or the address of the agency when it is necessary to hand deliver the medical card to the client, particularly for situations involving a homeless client.

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